Job Description

Are you passionate about eCommerce and looking to gain hands-on experience in managing a Ecommerce store? We're looking for a

Customer Support & Sales Intern

who can help manage customer queries, convert sales, and assist in growing our brand.

About Us:

We run a niche Ecommerce store focused on premium iPhone cases. Our goal is to provide quality products and top-notch service to our customers.

Responsibilities:

Respond promptly to customer queries via email, chat, or social media Call customers for

RTO (Return to Origin)

and

abandoned cart

follow-ups Assist in converting potential leads into successful sales Maintain customer satisfaction through professional and friendly support Learn and implement marketing and sales strategies to boost store performance Work with tools like Shopify, WhatsApp Business, Excel/Sheets, and CRM software (training will be provided)

What We're Looking For:

Strong communication skills (English & Hindi preferred) Willingness to learn and adapt to new tools and strategies Ability to handle customer queries patiently and professionally A basic understanding of eCommerce and online shopping behavior Must be self-motivated, proactive, and results-oriented

Internship Details:

Role

: Customer Support & Sales Intern

Duration

: 3-6 months (extendable or convertible to full-time based on performance)

Stipend

: 10000 per month + performance-based incentives

Start Date

: Immediately

Perks:

Certificate of internship Letter of recommendation Learn Shopify store operations from the inside Opportunity to grow with a fast-growing eCommerce brand
Job Type: Internship
Contract length: 3 months

Pay: ₹10,000.00 - ₹20,000.00 per month

Education:

Bachelor's (Preferred)
Work Location: In person