A. Handle inbound and outbound customer interactions (voice/email/chat) for international clients.B. Resolve customer queries efficiently while maintaining high service quality standards.C. Understand customer needs and provide accurate information, guidance, and support.D. Follow communication scripts, processes, and compliance guidelines.E. Maintain a record of customer interactions, feedback, and resolutions in the CRM system.F. Escalate unresolved issues to the appropriate internal teams.Note: Interested candidates can share their CV or call / WhatsApp at 6377726491 (ref:updazz.com)
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