UnPay is a leading Neo Banking and Fintech Platform in India, offering digital banking and payment solutions for businesses. With strong partnerships with banks, UnPay provides real-time fund transfers, UPI collection options, Aadhaar-enabled services, Micro ATMs, Travel Bookings, Utility Bill Payments, and Verification APIs. Trusted by over 10,000 online corporate merchants, UnPay aims to simplify and secure digital banking experiences for businesses.
Role Description
This is a full-time on-site Customer Support Representative role located in the Kolkata metropolitan area at UnPay. The Customer Support Representative will be responsible for providing support to customers, ensuring customer satisfaction, effective communication, customer service, and troubleshooting various issues on a daily basis.
Qualifications
Customer Support, Customer Satisfaction, and Customer Service skills
Effective Communication skills
Troubleshooting skills
Ability to work in a fast-paced environment
Experience in a similar role is a plus
Knowledge of Neo Banking and Fintech industries is beneficial
Bachelor's degree in relevant field is preferred
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,000.00 - ₹15,000.00 per month
Work Location: In person
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