Job Description

Job Title: Customer Support Executive - Chat Process (Non-Voice)

Shift:

Day Shift

Timing:

2:30 PM to 11:00 PM

Location:

Udaipur

Experience:

Freshers & Experienced both can apply

:

We are hiring

Customer Support Executives

for a

Chat Process / Non-Voice role

. The primary responsibility is to handle customer queries via chat and written communication. In case required, outbound or inbound calls may be made

only to resolve customer queries

, not for sales.

Key Responsibilities:

Handle customer queries through chat and non-voice platforms professionally Resolve customer issues efficiently and within defined timelines Make or receive calls only when necessary for query resolution Provide accurate information and ensure customer satisfaction Maintain proper records of customer interactions Follow company policies and quality standards

Required Skills:

Good written communication skills in English Basic verbal communication skills for query-resolution calls Strong problem-solving and customer-handling skills Basic computer knowledge (email, chat tools, MS Office) Ability to work in a day shift schedule

Preferred Qualifications:

Graduate / Undergraduate can apply Experience in chat support or customer service is a plus (not mandatory) Training will be provided for freshers

Perks & Benefits:

Fixed salary Day shift role Supportive work environment Growth and learning opportunities

How to Apply:

Interested candidates can apply via Indeed or share their updated resume.

on hr@warrgyizmorsch.com

Job Type: Full-time

Pay: From ?18,000.00 per month

Benefits:

Paid sick time
Work Location: In person