Customer Support Representative

Year    TS, IN, India

Job Description

:

Looking for Female Technical Coordinator .

Responsibilities:

Coordinate daily service and maintenance schedules for Technical Department.

Handle incoming service requests, log issues, and ensure timely assignment and resolution.

Maintain service records, job sheets, and documentation for all maintenance and support activities.

Monitor SLAs and ensure service is delivered within agreed timelines.

Communicate with clients to confirm appointments, follow up on service quality, and gather feedback.

Support in troubleshooting by collecting information and sharing with technical teams.

Ensure availability of spare parts and tools for scheduled jobs.

Assist in preparing compliant Ticket Booking, quotations and take each ticket customer feedback.

Job Type: Full-time

Pay: ₹13,000.00 - ₹20,000.00 per month

Education:

Graduated (Preferred)

Experience:

Total: Fresher to 6months

Work Location: In person

working days - Monday to Saturday (2nd and 4th Saturday week off and every Sunday)

Office Timings : 10am to 6pm

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Passed out Year ?
Education:

Bachelor's (Preferred)
Language:

English (Required)
Location:

Hyderabad, Telangana (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4409905
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year