Customer Support Representative

Year    TN, IN, India

Job Description

Customer Support (UK Voice) & Data Entry -- Accounting background

Location:

Chennai

Shift:

UK hours --

2:30 pm-11:30 pm

or

1:30 pm-10:30 pm

(IST)

Experience:

Minimum

2 years


Employment:

Full-time, Permanent

About the Role



You'll handle UK tenant calls/emails for rent collection and maintain accurate payment records. The role needs strong data entry skills, clear English communication, and

basic accounting knowledge

(correct

debit/credit classification

across typical transactions). Training will be provided on internal systems.

Key Responsibilities

Record, update, and maintain

rent payment

data accurately. Make

outbound follow-ups

(calls/emails) for overdue rents; log outcomes.

Post cash to ledgers

correctly (Bank, Sales/AR, Deposits/Suspense) and reconcile with statements. Use

Excel

to track payments, prepare simple reports (aging, exceptions). Work with Finance/Property teams to resolve discrepancies and month-end tidy-ups. Maintain tidy records and follow internal policies.
Requirements

English communication

strong enough for UK voice calls. Fast, accurate

data entry

; comfortable with Excel (filters/sort; basic formulas; pivots a plus).

Basic accounting

: double-entry,

debit/credit

for receipts, charges, refunds, and adjustments. Confident making polite follow-up calls for overdue payments. Fast learner; able to work UK shifts.

Preferred:

Accounting degree (B.Com or equivalent)

; prior rent collection/finance admin; Xero/CRM exposure.

Commitment:

Willing to commit

minimum 2 years

.
Benefits

Provident Fund Paid sick time Stable, long-term role
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Are you strong in English communication to take UK calls? Do you have 2+ years in customer support/data entry? Do you hold an Accounting degree (B.Com or equivalent)? When can you start? Are you willing to commit min 2 years? Do you have your own laptop?
Work Location: In person

Speak with the employer


+91 7550388624

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Job Detail

  • Job Id
    JD4435288
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year