We are Hiring Customer Support role (International Clients based )
Location: Chetpet
Responsibilities
Respond promptly and professionally to customer queries via phone, email, chat, and social media.
Troubleshoot product or service issues by identifying root causes and offering practical, step-by-step solutions.
Maintain accurate records of customer interactions, conversations, and transactions using CRM software.
Collaborate with internal departments (sales, tech, logistics, etc.) to escalate and resolve recurring or complex customer issues.
Provide timely updates and follow-ups to ensure customer satisfaction and closure of queries.
Assist in improving customer support processes and share customer feedback with the relevant teams.
Contribute to the creation of help center articles, FAQs, and internal documentation as needed.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.