Job Description

Job Title: Customer Support Executive - Normal English will work

Working Days: 5 Days a Week (Rotational Offs)

Location: Noida Sector 62

Salary: ₹20,000 CTC

Key Responsibilities:

Handle inbound and outbound customer queries related to Tata 1mg services (orders, medicines, lab tests, etc.)

Provide clear and accurate information in Hindi and basic English.

Ensure high-quality service and customer satisfaction.

Maintain records of customer interactions, comments, and complaints.

Work closely with other teams to resolve customer issues efficiently.

Requirements:

Good communication skills in Hindi (mandatory).

Basic understanding of English to handle internal tools or basic customer interactions.

Minimum 12th Pass or Graduate.

Comfortable using a computer and basic CRM systems.

Prior experience in customer support is a plus (freshers can also apply).

Should not be looking for sales or target-based roles.

What We Offer:

Salary of ?18,000 (Fixed - no incentives).

Non-sales, non-target-based job.

Friendly work environment.

5-day working week.

Opportunity to work with the trusted Tata Group under the Tata 1mg brand.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹20,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Application Question(s):

How much do you rate your English communication skill out of 10? whats your current in-hand salary ?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Location:

Noida, Uttar Pradesh (Preferred)
Work Location: In person