Job Description

International Customer Support Executive About the Role

We are looking for enthusiastic and customer-focused individuals to join our International Customer Support team. The role requires excellent communication skills, problem-solving ability, and a passion for delivering exceptional service to global customers.

Location:

Mohali

Salary:

?20,000 - ?38,000 CTC (Based on Experience)

Qualification:

12th Pass / Graduate

Experience:

Freshers & Experienced - Both Are Welcome

Working Days:

5 Days a Week

Benefits:

Cab Facilities Available

Key Responsibilities

Handle inbound/outbound calls, chats, or emails from international customers. Resolve customer queries related to products, services, billing, or technical issues. Provide accurate information and ensure a positive customer experience. Escalate complex issues to senior teams when necessary. Maintain records of customer interactions and follow up as needed. Meet performance metrics such as quality, productivity, and customer satisfaction. Adhere to process guidelines, security protocols, and company policies.

Why Join Us?

Attractive salary package Cab facilities 5 days working Growth opportunities with a leading MNC Friendly and supportive work environment
Contact:

HR Priya Thakur: +91 77195 24180

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?38,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person