Job Description

We are looking for a proactive

Customer Support Representative

to monitor client sites using an AI portal, ensure smooth operations, and handle basic tasks with good communication skills.

Qualifications & Requirements:

? Educational Qualification: Passed Senior Secondary (12th Grade) or Graduation (Fresher or Experienced candidates welcome).

? Technical Skills: Basic knowledge of computer operations and proficiency in Microsoft Office tools (Excel, Word, etc.).

? Communication Skills: Strong verbal and written communication skills in English. Ability to communicate clearly and professionally with clients.

? Experience: Fresher or experienced candidates are encouraged to apply.

? Key Traits: Attention to detail, proactive attitude, ability to multitask, and a focus on meeting client needs without escalation.

? Work Shift: Must be available to work in the US shift, which require to align with US time zones.

Benefits:

? Competitive salary and performance-based incentives.

? Training and development opportunities.

? Health and wellness benefits.

? Dynamic and inclusive work environment.

Walk-In Interviews:

Time: 10:00 AM - 6:00 PM (Monday to Saturday)

Venue: 316-B, 3rd Floor, Bestech Business Tower, Mohali

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

Fixed shift Night shift US shift
Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Language:

English (Preferred) Punjabi (Preferred)
Work Location: In person