Job Description

Customer Service Representative - Travel Industry

Location:

SCO 347 Webart, Panchkula

Salary

Upto 40,000 (Negotiable)

Work Timings:

Rotational Shifts

Experience:

2-6 years

Job Overview:

Are you passionate about delivering top-notch customer experiences? Join our dynamic team in the travel industry, where you'll engage with international clients, resolve inquiries, and ensure seamless communication. we provide a flexible and supportive work environment.

Key Responsibilities:

Interact with customers via phone and electronic communication. Respond promptly to inquiries and resolve complaints effectively. Maintain records of interactions and follow-ups. Coordinate with internal departments for seamless service delivery. Occasionally negotiate with business clients for the best product rates.

Required Skills & Competencies:

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For Experienced Candidates:

Prior customer service experience (preferably in travel industry). Expertise in handling complex queries and complaints. Strong negotiation skills for business clients. Proven ability to multitask and work under pressure.

What We Offer:

Flexible shift timings

- unheard of in most customer service roles!

Open leave policy

- we rarely decline reasonable leave requests.

Career growth

- opportunities to advance based on performance.

If you're looking for acustomer-focused role with an excellent work-life balance,this could be the perfect fit!

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Work Location: In person