Job Description

We're seeking Customer Support Representatives with

Good Spoken & Written English skills, including freshers!

Responsibilities:

Be the friendly voice behind our brand, assisting customers with their inquiries via phone, email, and chat.

Help customers navigate our website, place orders, and track deliveries.

Learn about our beautiful floral products and gifts so you can provide recommendations and answer questions.

Handle customer concerns with professionalism and a smile, escalating issues when needed.

Keep records of customer interactions and contribute ideas to improve our service.

Join a collaborative team that values your input and encourages a positive work environment.

Qualifications:

A strong grasp of spoken English is a must.

Fantastic communication skills, both in speaking and writing.

A customer-focused mindset and a desire to make people's days better.

Quick thinking and adaptability in a fast-paced environment.

You don't need prior customer service experience; we welcome freshers.

. Walk-in applicants are also welcome.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Application Question(s):

Do you reside in Mumbai currently?
Education:

Higher Secondary(12th Pass) (Required)
Language:

English (Required)
Work Location: In person