Communicate with customers via phone.
Resolve queries with professionalism and empathy
Maintain accurate records and follow up on issues
Collaborate with internal teams to ensure smooth resolutions
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Job Types: Full-time, Permanent
Pay: ₹10,917.49 - ₹33,208.20 per month
Benefits:
Paid time off
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.