Job Description

We are looking for a

Customer Support Representative

to join our dynamic team, focused on handling

incoming customer calls

. The ideal candidate will be responsible for assisting customers, resolving their queries efficiently, and ensuring a seamless and positive service experience.

This role requires

excellent communication skills

, patience, and a strong customer-first attitude.

Key Responsibilities

Handle

incoming calls

from customers in a professional and courteous manner. Listen actively to customer concerns and provide accurate information or solutions. Record and maintain detailed logs of customer interactions and resolutions. Coordinate with internal teams to address complex issues promptly. Ensure high levels of customer satisfaction and meet quality and performance standards.

Candidate Requirements

Minimum

1 year of experience

in customer service or call center operations (

inbound calling preferred

). Excellent

verbal communication skills

in

English and Hindi

. Strong interpersonal, problem-solving, and time management skills. Ability to stay calm and professional under pressure. Basic computer literacy (CRM or call management software experience is a plus).

Why Join Us?

Supportive and growth-oriented work environment. Opportunity to enhance your communication and customer-handling skills. Be part of a team that values empathy, professionalism, and excellence in customer care.

How to Apply

Interested candidates can share their resumes via

WhatsApp at +91 93808 39640

.
Take the next step in your career -- join a company that values your contribution and commitment to customer satisfaction!

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month