Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Hiring for International for Semi Voice Process Call NickyShould be Excellent in Communication.Only UG/ Graduate can apply for this requirement.And also fresher/ experience can apply/ WALK-IN.Rotational Shift & WeekOff, 5days working 2 rotational weekoff. Two way Cab Facility is Provided.Work from OfficeImmediate Joiners Salary: 14,000 upto 19,000 Take Home( Depending on your performance)Work from Home option currentlyCandidate should be in Bangalore LocationRegards, HR NICKY