International UK Back & Operation Customer Support
Company
Location: Greater Noida
Designation: Back & Operation Customer Support (UK Process)
Experience - 0- 3 years
Qualification - Graduation /UG
Excellent Communication Skills
:
DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or VOICE EXPERIENCE
Answering inbound calls from customers and clients to learn about and address their needs, complaints, or other issues with products or services
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Responsible for generating sales through inbound and outbound calls.
Inbound calls to be handled from the US, Australia, UK
Sales and Cross Sales
Website chats to qualify leads for Sales opportunities
Providing solutions to customer's queries, and handling their objections effectively
Rigorous follow-ups and managing outbound calls on business leads and leads generated from various events
Updating information on CRM and maintaining a detailed database of all the prospective leads and their status
Routing qualified opportunities to sales executives
Communicate the company's brand values to ensure the highest number of conversions
Execute strategy and process given by Sales Head
Customer Handing
Learning about Company's products, services, and marketing campaigns and understanding how these campaigns, products, and services align with customer needs
Explaining all the products, services, and ongoing offers to our prospective customers
Providing solutions to customer's queries, and handling their objections effectively
Desired Candidate Profile
Bachelor's degree / UG
A genuine sales interest
Excellent communication
Problem solver
Exceptional organizational skills
Creative thinker
Team player
Job Benefits & Perks
Eligibility criteria:
The candidate
must have experience in International Inbound Sales Process (UK, USA, Canada, Australia, Germany)
The candidate must have experience in International Inbound Customer Support.
Flexible to work in UK shift
Should able to join immediately
Must have English Fluency
Benefits: Fixed Salary
Process: Inbound Sales Process.
Shift: UK Shift (12.30 PM to 10.30 PM)
Job Types: Full-time, Permanent, Fresher
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Schedule: