Job Description

Location:

Vadodara

Job Type:

Full-time

Experience:

0-1 Years

Shift-

Rotational Shift

:

We are looking for a dedicated and customer-focused Customer Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience through excellent communication and problem-solving skills.

Key Responsibilities:

Respond to customer queries via phone, email, or chat in a timely and professional manner Resolve customer complaints and escalate issues when necessary Maintain records of customer interactions and follow up as required Coordinate with internal teams to ensure customer satisfaction Meet quality and performance standards set by the organization

Skills Required:

Excellent communication and interpersonal skills Active listening and empathy Time management and multitasking Professional attitude and teamwork

Proficiency in Spanish is preferred.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

Are you comfortable working in Rotational Shifts ?
Experience:

Customer support: 1 year (Preferred)
Language:

English (Preferred) Spanish (Preferred)
Work Location: In person