Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Respond promptly to customer inquiries via phone, email, and live chat.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Identify customer needs and provide proactive solutions to improve their experience
Ensure customer satisfaction and provide professional customer support.
Record customer interactions and feedback in our CRM system for tracking and analysis.
Comfortable using computer
Hands on MS-EXCEL/WORD/DATA MANAGEMENT
Experience working with customer support
Job Types: Full-time, Permanent
Pay: ?11,000.00 - ?16,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
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