Customer Support Representative

Year    DL, IN, India

Job Description

We are looking for customer support representative to manage customer query and complaints. You will also be asked to process order, modification, and escalate complaints across a number of communication channels. A calm polite, problem solving attitude is essential.

Key Responsibilities



1. Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.

2. Identify and access custome's needs to achieve satisfaction.

3. Handle customer complaints, provide appropriate solution and alternatives.

4. Maintain records of customer interaction, process customer accounts, and file documents.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Language:

Hindi (Required) English (Required)
Work Location: In person

Speak with the employer


+91 9319514388

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Job Detail

  • Job Id
    JD3951362
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year