Customer Support & Relationship Manager Pharma (0 1 Yrs) Noida (sales Management)
Job Description
Responsibilities:1. Lead Generation:- Proactively identify and qualify potential leads for our premium customer segment.- Conduct market research to stay informed about industry trends and competitor activities.- Utilize various channels, including targeted outreach, networking events, and strategic partnerships, to generate high-quality leads.2. Customer Relationship Management:- Build and maintain strong relationships with premium customers.- Understand the unique needs and requirements of premium customers and tailor solutions accordingly.- Act as the key point of contact for premium customers, ensuring a seamless and personalized experience.3. Customer Satisfaction:- Ensure the satisfaction of premium customers through proactive communication and personalized support.- Work closely with premium customers to anticipate their needs and provide solutions that exceed expectations.- Seek feedback from premium customers and use it to continuously improve our services.4. Cross-functional Collaboration:- Collaborate with the sales, marketing, and product teams to align strategies for premium customer acquisition and retention.- Provide insights and feedback from premium customer interactions to contribute to product/service enhancements. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3201193
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear