to manage customer coordination, documentation, loan profiling, and bank follow-ups. The role involves end-to-end case handling from lead calling to bank disbursement.
Key Responsibilities
Handle primary & secondary customer calls and explain group formation.
Create WhatsApp groups, share call records, and send document checklists.
Collect, rename, sort, and upload customer documents.
Prepare and update customer profiles, credit & financial analysis.
Coordinate with banks for login, PD, legal, valuation, sanction & disbursement.
Inform customers about loan sanction details and agreement signing.
Maintain daily case updates in the Profit Centre.
Follow up with customers, banks, legal officers, and internal teams.
Train new joiners and assist team leads when required.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Work Location: In person
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