Job Description

About the Company -

Established in 2000 Hariharan Logistics is a well-established end-to-end Supply Chain Management company headquartered in Bangalore, with branch offices in key logistics hubs such as Chennai, Tiruppur, Tuticorin, and Mangalore. The company offers a comprehensive range of logistics and supply chain services designed to support customers across domestic and international trade. Their key services include:

Transportation/ Customs Clearance/ Warehousing/ Container Freight Station (CFS)/ Freight Forwarding
With presence in major industrial and port locations, Hariharan Logistics is well positioned to provide seamless logistics support for businesses, ensuring faster cargo movement, reduced delays, and improved supply chain efficiency.

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? Required hands on skill in Import and Export, Clearance and freight forwarding

? To communicate regularly with the Key customers to understand their requirements in terms of Service and Communication.

? To visit all the Key customers regularly to build and maintain good Rapport with the key customers.

? To understand on their business dynamics and seek for extending business opportunities based on their volume projection on Monthly basis and products delivered

? Support the Inside Sales team, with EXIM inquires

? Procuring rates from Shipping Line/ Consolidators & Over Seas Agents

? Preparation of quotation to customer

? Follow up on the quotations submitted to customers

? Communicate with the team members for all the export bookings on day today day basis.

? Communicate with the operation staffs on the status of customs clearance reporting from the respective CFS (ICD, CWC )

? Email communication with overseas agent on shipment status

? Quoting rates for Local customers and Overseas Agent for Both LCL & FCL Shipments both Export & Import Shipments

? Ensure all the billing and Documents (Bill of Lading, COO, GSP) has been submitted to the respective customer within the agreed time frame.

?To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.

Education:

Bachelor's (Preferred)
Experience:

Customer support role in a CHA firm : 7 years (Required)
Language:

Hindi (Preferred) English (Preferred) Kannada (Must)
Ability to Commute:

Bangalore, Karnataka (Required)
Ability to Relocate:

Bangalore, Karnataka: Relocate before starting work (Required)
Work Location: In personSpeak with the employer +91 9739086305

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?100,000.00 per month

Benefits:

Paid time off Provident Fund
Application Question(s):

Have you worked in Freight Forwarding Company? How many years of experience you have in Customer Support in a Freight Forwarding Company/ CHA Firm?
Work Location: In person