Customer Support

Year    MH, IN, India

Job Description

Location:




Pune


Experience:




8 to 10 year(s)


:




Onboarding of new customers - Registration, WO communications, Deliverable managements Existing customer retentions - Offerings, negotiations, renewals, periodic customer connect (QBR) PM Deliverables - Preparation on planner, progress monitoring, ensure contract deliverables BD / CM SR managements: - SR progress, quotes managements, approval and SLA monitoring Billing management - Monthly billing plan, billing data validation, invoice generations SD claims management - Periodic review and approvals of claims * Help desk management - Ensure deliverables as per agreed TAT

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Job Detail

  • Job Id
    JD5079638
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year