Job Description

Manage order processing and daily operational tasks across e-commerce platforms. Connect with customers via calls or emails for order confirmation, delivery address verification, and other order-related support. Maintain accurate records of orders, delivery status, and customer interactions. Use Excel to manage data, track reports, and perform analysis using formulas and basic functions. Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and accurate order fulfillment. Resolve customer queries and issues promptly and professionally. Ensure high levels of customer satisfaction through proactive support.
Job Types: Permanent, Fresher

Pay: ?10,000.00 - ?17,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off Provident Fund
Schedule:

Fixed shift Night shift
Supplemental Pay:

Yearly bonus
Application Question(s):

Are you fine with evening shifts (4 PM - 10 PM)? Is Vasai West suitable for you as a work location?
Work Location: In person

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