Job Description

Job Information

Date Opened

11/20/2025

Job Type

Permanent

RSD NO

12276

Industry

Game Testing

Min Experience

2 years

Max Experience

4 years

City

Bangalore North

State/Province

Karnataka

Country

India

Zip/Postal Code

560093

An ideal customer service rep will:

Engage with our users in Google Play and App Store reviews Respond to email inquiries and loop in necessary team members to resolve customer issues Provide codes to users and keep track of refund requests Work with the social media team to ensure prompt customer assistance Familiarize themselves with the game and key features and in-app purchases Strong skills in written English, capable of responding to users in BitLife's tone of voice




At Indium, diversity, equity, and inclusion (DEI) are core values. We promote DEI through a dedicated council, expert sessions, and tailored training, fostering an inclusive workplace. Our initiatives, like the WE@IN women empowerment program and DEI calendar, create a culture of respect and belonging. Recognized with the Human Capital Award, we're committed to an environment where everyone thrives. Join us in building a diverse, innovative workplace.

Indium do not solicit or accept any form of fees or payment at any stage of the hiring process.