Job Description

Job Title:

Customer Support / Technical Support - Voice Process (Avengers TS & CS)

Location:

Bangalore, Frazer Town (Work from Office)

Process:

Avengers TS - Voice

(Technical Support)

Avengers CS - Voice

(Customer Support)

Job Responsibilities:

Handle inbound and outbound voice calls with international clients. Provide accurate information and solutions to customer queries. Meet performance and quality targets in line with company standards. Participate in training sessions to enhance process knowledge and communication skills. Maintain professional communication and problem-solving skills during interactions.

Qualification & Experience:

Graduate / Undergraduate.

TS Process:

Fresher OR Undergraduate with a minimum of 1 year of international experience.

CS Process:

Undergraduate/Graduate with a minimum of 1 year of international experience. Excellent verbal communication skills in English.

Interview Process:

HR - Initial Screening Voice Versant Test (Score: 60) Typing Test (25 WPM with 85% accuracy) Operational Round

Salary & Benefits:

TS Process:

CTC: ?3,80,000 - ?4,78,000 Take Home: ?23,600 - ?31,700 (based on previous package)

CS Process:

CTC: ?3,45,000 - ?4,15,000 Take Home: ?20,800 - ?26,400 (from 2nd month)

Transport:

One-way cab (Night shifts only: 7 PM - 7 AM). Free for women employees at night. Male employees charged ?75 per one-way trip.

Work Mode:

Work from Office

Additional Notes:

Night shift cab facility available. Growth opportunities within the organization for high performers.
Job Types: Full-time, Permanent, Fresher

Pay: ?26,900.00 - ?31,700.00 per month

Benefits:

Health insurance
Work Location: In person

Speak with the employer

+91 9035669758