Job Description

Urgent Hiring for Customer Support Representative - International Voice

Handle international customer calls to provide exceptional customer service Handling inbound calls of US process Resolve customer queries related to products/services offered by the company. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) Ensure Timely & Professional Responses to all Queries

Qualification

UG / Graduate

Requirement:

Must have excellent communication in English (both verbal and written) Candidate must have minimum six months of experience preferably in International BPO, International Voice, US process, Process Associate, international process Should have knowledge on KPI Candidates should be willing to work in 24/7 shift Able to join immediately

Benifits

CTC upto 4.8 lpa Joining bonus upto 20k 5 days working, 2 rotational week off Incentives Both way cab

Call @ 9153619895, 8218846274, 9149313427

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Commuter assistance Provident Fund
Schedule:

Night shift Rotational shift
Supplemental Pay:

Joining bonus Performance bonus
Ability to commute/relocate:

Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Required)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Work Location: In person

Speak with the employer

+91 9153619895