Job Description

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International Voice Process Representative
Summary
We are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs.
Responsibilities

• Provide exceptional customer support through voice-based interactions

• Handle customer inquiries, concerns, and feedback in a professional and courteous manner

• Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently

• Work collaboratively with the team to achieve sales and customer satisfaction targets

• Participate in structured training and development programs to enhance skills and knowledge

• Adhere to company policies, procedures, and quality standards

Requirements
Requirements:

• Qualification: Graduate or Undergraduate degree

• Experience: Minimum 6 months in a customer support or voice-based process

• Skills:

+ Excellent English communication (verbal)
+ Strong interpersonal skills and customer orientation
+ Ability to work in rotational and night shifts
+ Willingness to work with a globally respected brand
+ Immediate joiners or those with a maximum of 15 days' notice preferred
Benefits

• CTC: Up to ₹56,000 per month (based on last drawn salary and experience)

• Laptop and other assets will be provided by the company.

• P.F + E.S.I + 5000/- performance bonus monthly.

• The company will give a two-way cab facility.

Skills Required