Job Description

Job Title: Customer Support Intern

Company:

ViralChilly (A Unit of Digiastric LLP)

Location:

Mansarovar, Jaipur (Work From Office)

Working Hours:

Monday to Friday, 9:00 AM - 6:30 PM

Stipend:

?3,000 - ?5,000 per month

Job Type:

Internship / Fresher / Full-time Internship

About Us

ViralChilly, a unit of Digiastric LLP, is an award-winning startup recognized as one of the best startups to work for in Jaipur. We believe in a positive work culture, continuous learning, and teamwork--and yes, we like happy faces

Requirements

Decent understanding of

MS Excel, Google Drive, and basic computer operations

Good

written and verbal English communication skills

Quick learning ability and adaptability Basic analytical and problem-solving skills Helpful, patient, and customer-friendly attitude Comfortable working in a team-oriented environment
Responsibilities & Duties

Handle customer queries via

calls, emails, or chats

Provide accurate information about company services Assist customers with basic issues and coordinate with internal teams for resolution Maintain and update customer data and records Follow up with customers to ensure satisfaction Learn and follow all customer support processes during training
Key Skills

Basic proficiency in English communication Active listening and problem-solving skills Attention to detail and documentation skills Willingness to learn and grow
Benefits

Complete training and guidance provided Opportunity to gain hands-on experience in customer handling Friendly and fun work environment Performance-based bonus opportunities Supportive and learning-focused work culture
Schedule

Day shift Monday to Friday
Application Questions

Are you comfortable with a monthly stipend of ?3,000-?5,000? This is a

work-from-office role based in Mansarovar, Jaipur

. Do you agree?
Job Type: Internship

Pay: ₹3,000.00 - ₹5,000.00 per month

Application Question(s):

We are offering a full time on-site Internship at Mansarovar, Jaipur. Are you okay with it? Are you okay with the stipend of 3-5k? What's your current location and Hometown?
Work Location: In person