Job Description

Tenure:

1 Year

Qualification:

Students in final semester or recent pass out of BE/B.Tech, BBA/MBA (Operations), BCA, MCA

Essential Skills:

Strong customer handling and communication skills (verbal & written). Proficient in Microsoft Word, Excel, and Google Maps. Active problem-solving ability and decision-making skills. Ability to work under pressure and meet deadlines. Analytical mindset for handling data and reports.

Roles & Responsibilities:

Manage customer complaints and ensure timely resolution. Prepare regular reports and perform data analysis for performance tracking and improvement. Assist Billing & Receivables team in payment follow-ups. Provide support to the operations (OPS) team with: Field Technician (FT) bills verification. FT attendance, tracking, and next-day planning. ODI sheet preparation and fault follow-ups with customers. Monitor operational metrics and flags such as: 0 GPS alerts. Incorrect DRS directions. Overlooked faults.

Perks & Learning Opportunities:

Hands-on exposure to core operations and field management. Practical understanding of scheduling and customer service in real-time environments. Opportunity to collaborate with billing, field, and planning teams. Job offer as per performance & requirement after completion of 1 year
Job Types: Full-time, Permanent

Pay: ?9,000.00 - ?10,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person

Speak with the employer

+91 9115104460
Application Deadline: 20/05/2025