Job Description

About US

Founded in 2021, Sugarfit, is a collective of passionate pioneers, united by a singular

vision: to tackle diabetes through evidence-based approaches and personalized

metabolic care.

Think of us as architects of holistic wellness. Our Personalised evidence-based path

to Type 2 and Pre-Diabetes Reversal & management focuses on sustainably getting

your blood sugar levels under normal range (HbA1c below 6.5%) and helping you

maintain that for the long term by gradually reducing and eventually eliminating

reliance on active medications. Fueled by $11 million in Series A funding from

renowned investors like Cure.fit, Tanglin Venture Partners, Endiya Partners, and

MassMutual Ventures, we're on a mission to transform how people manage their

health.

In other words, we do not settle for management; we engineer reversal.

It is a bold ambition, demanding a bold approach. And that's where you come in.

What Do We Do?

Sugarfit transcends a singular product; it is an ecosystem of transformation. Our

expert led team leverage three things for the best outcomes:

The precision continuous glucose monitoring (CGM)

The intelligence of machine learning

The wisdom of medical science

Duration: 1 Month Internship (can extend based on performance)

Stipend: ?15,000 per month

English

South Indian language (mandatory)

Work Mode:

6 days Work From Office (including Sat & Sun)

Week Off:

Rotational

Shifts:

Rotational (7 AM-10 PM , you can get any shift timing based on the requirement)

Rounds of Interview:

HR ? Team Lead ? Head of Customer Support

Key Responsibilities:

For NUX (New User Experience):

? Make outbound calls to new users to guide them through the onboarding process.

? Assist in resolving basic user queries and ensure timely follow-ups.

? Share product information clearly and help users get started smoothly.

? Record interactions and feedback in CRM tools accurately.

? Collaborate with team members to improve the new user experience.

For SM (Social Media):

? Support in monitoring and responding to customer comments and messages

across social platforms.

? Assist in creating and scheduling engaging social media content.

? Track and report on engagement metrics and feedback.

? Collaborate with the design and marketing teams on campaigns and content

ideas.

? Stay updated on social trends and competitor activity.

Requirements:

? Excellent communication and interpersonal skills.

? Strong enthusiasm for customer engagement and digital communication.

? Basic knowledge of CRM tools, social media platforms, and content trends.

? Ready to

work in split shifts

if required.

? Eagerness to learn, adapt quickly, and contribute to a fast-paced team.

.

What You'll Gain:

? Practical exposure to customer experience and social media operations.

? Mentorship from industry professionals.

? Opportunity to build communication, teamwork, and analytical skills.

? A chance to convert your internship into a full-time role based on performance

Job Type: Internship
Contract length: 1 month

Pay: ?15,000.00 per month

Benefits:

Food provided
Work Location: In person