Job Description

Position:

Customer Support Intern

Location:

Bangalore

Selected intern's day-to-day responsibilities include:

1. Quality calls (10 calls/day)
1. Conduct short (2-3 minute) lead qualification calls
2. Follow a provided script to ensure consistency
3. Record feedback and mark quality as per the criteria

2. WhatsApp messaging
1. Send confirmation messages to leads post-quality call (template provided, only name & time to be updated)
2. Send appointment reminder messages as per schedule
3. Maintain professionalism and brand tone in all communications

3. WhatsApp group engagement
1. Share 4 pre-formatted messages weekly in the designated WhatsApp group(s)
2. Ensure timely posting and respond to basic follow-ups if required

Skill(s) required

Community ManagementEmail ManagementMS-ExcelMS-WordSales SupportScheduling

Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. can start the part time job/internship between 13th Sep'25 and 18th Oct'25

3. are available for duration of 3 months

4. are from Bangalore only

5. have relevant skills and interests

Women wanting to start/restart their career can also apply.
Other requirements

1. Good listening and conversational habits

2. Social and interested in making an impact on others' lives

3. Positive and open mindset

Job Type: Internship
Contract length: 3 months

Pay: Up to ?5,000.00 per month

Benefits:

* Paid sick time