Job Description

Job Title: Customer Support Executive

Location: Gurgaon

Department: Customer Service

Job Type: Full-time

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or social media Identify and assess customers' needs to achieve satisfaction. Keep records of customer interactions, process customer accounts, and file documents. Provide feedback on the efficiency of the customer service process.

Required Skills & Qualifications:

Bachelor's degree in any discipline (preferred). Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Prior experience in customer service or support roles is an advantage.

Preferred Qualifications:

Both fresher and experienced candidates can apply for this customer service role. Experience in telecom, BPO, and Telesales. Fluency in English and Hindi
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,690.42 - ₹31,354.20 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Work Location: In person

Speak with the employer

+91 9430049665