Customer Support – Front Desk & Calling

Year    MH, IN, India

Job Description

Job Title: Receptionist - Healthcare Facility



Job Location:

Kandivali

Job Type:

Full-time

Work Mode:

In-person



We are seeking a

dedicated, efficient, and well-spoken Receptionist

to join our healthcare facility. The ideal candidate will ensure smooth front desk operations, handle patient interactions, and support daily administrative activities. This role involves managing appointments, addressing patient queries, collecting feedback, recommending insurance options, and offering basic guidance related to diagnoses.

Key Responsibilities1. Customer Service



Address and resolve patient queries politely and professionally. Assist patients with appointment scheduling and maintain accurate availability records.

2. Appointment Management



Coordinate and fix appointments for doctors based on patient needs and doctor availability.

3. Feedback Collection



Collect patient feedback to help improve service quality.

4. Health Insurance Recommendation



Provide basic guidance to patients on suitable health insurance options.

5. Diagnosis Support



Offer simple, non-clinical guidance related to diagnoses and treatments (as per facility guidelines).

Shift DetailsFor Males:



10:30 p.m. - 7:00 a.m. (Night Shift)

Morning Shift:

6:30 a.m. - 3:00 p.m.

General Shift:

10:30 a.m. - 7:00 p.m.

Evening Shift:

2:00 p.m. - 10:30 p.m.

Qualifications



Minimum: 12th Pass (Preferred)

Excellent communication and interpersonal skills Strong organizational and multitasking abilities Knowledge of basic medical terminology is an advantage Prior experience as a receptionist or telecaller in healthcare is preferred

Salary



?18,000 - ?22,000 in-hand

(Approx.

?24,000 CTC

)

How to Apply



Interested candidates can share their resume with

recruiter26@watchyourhealth.com


7304600901

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4737339
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year