Handle incoming customer calls, chats, and emails professionally
Provide correct information about insurance policies, renewals, and claims
Assist customers with payments, documentation, and basic troubleshooting
Record all customer interactions accurately using basic systems or CRM
Follow up with customers to ensure complete issue resolution
Coordinate with internal departments to resolve escalated concerns
Maintain high service quality and ensure customer satisfaction
Meet daily or weekly customer handling targets
Guide customers in selecting suitable insurance products
Stay informed about company policies and updates
Salary:
?15,000/month for Freshers
?20,000/month for Experienced Candidates
Job Types: Full-time, Permanent, Fresher
Pay: ₹180,000.00 - ?240,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental Pay: