Job Description

Location : HSR Layout Bangalore

Preference for the Communication: English / Hindi ( Freshers)

We are seeking motivated and enthusiastic customer support to join our team. The ideal candidates will possess excellent communication skills, a positive attitude, and play a key role in reaching out to potential and existing clients to support to Tally software queries.

Key Responsibilities:

Customer Outreach:

Make Inbound / outbound calls to prospective and existing clients to support about the query regarding Tally Software. Follow up on leads and inquiries generated through marketing campaigns.

Client Engagement:

Build rapport with customers by addressing their questions and providing accurate information about our services. Assist customers in understanding the benefits and terms of our Software Products.

Data Management:

Maintain accurate and up-to-date records of calls, customer interactions, and follow-up activities in the CRM system. Generate daily and weekly call reports to track progress.

Qualifications:

Minimum of a high school diploma; bachelor's degree preferred. Excellent verbal communication skills in Hindi and English. Proficient in using basic computer applications (e.g., MS Office, CRM systems). Strong interpersonal skills with a customer-focused mindset. Ability to handle rejection and maintain a positive attitude.
Job Types: Full-time, Fresher

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: In person