To give quick reply to customer query.
To resolves problems and maintains customer satisfaction by providing problem solving resources.
To close out customer complaints in a defined time frame.
To maintain accurate records and documenting all service activities and discussions.
To take customer feedback and take necessary actions.
To assist the customer care executives in handling the customer query and resolving customer problems.
To take training on the handling the queries and responding the clients, closing out the complaints in a timely manner.
Job Type: Full-time
Pay: ₹10,646.77 - ₹31,649.09 per month
Benefits:
Cell phone reimbursement
Ability to commute/relocate:
New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
3year: 1 year (Preferred)
Work Location: In person
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