Customer Support Executive(trichy)
Year Tiruchchirappalli, Tamil Nadu, India
Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
Requirements
Candidates from Call Centre background/ Customer Service profile with good communication
Medical billing domain is the required as a secondary preference
Experience in Benefits Verification will be an added advantage
Night Shift
Job Location : Trichy – WFO
Salary Range: 20K to 35K Take Home Pay Per Month
Candidates from Call Centre background/ Customer Service profile with good communication · Medical billing domain is the required as a secondary preference · Experience in Benefits Verification will be an added advantage · Night Shift · Job Location : Trichy – WFO · Salary Range: 20K to 35K Take Home Pay Per Month
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Job Detail
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Job IdJD2877335
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTiruchchirappalli, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear