. The ideal candidate should be fluent in English, confident in professional communication, and able to provide exceptional support for client queries and resolutions.
Key Responsibilities:
Respond promptly
to international client inquiries via
calls, emails, and chat support
.
Resolve customer concerns efficiently
, ensuring a smooth client experience.
Maintain accurate records
of interactions and follow-ups.
Collaborate with internal teams
to address customer feedback and issues.
Ensure professional communication
that reflects the company's brand and service quality.
Adapt to different cultural expectations
in communication with global clients.
Required Qualifications:
Fluent English communication skills
(spoken and written).
Strong interpersonal skills
for client engagement.
Confidence in handling calls and emails professionally
.
Customer-centric approach
with problem-solving abilities.
Preferred Skills:
Understanding of
customer service best practices
in a global setting.
Freshers can apply
Job Types: Full-time, Permanent, Fresher
Pay: ?10,000.00 - ?16,000.00 per month
Benefits:
Flexible schedule
Schedule:
Day shift
Monday to Friday
Morning shift
Night shift
UK shift
Supplemental Pay: