We are hiring Customer Support Executives to join our growing team in the general insurance sector. If you have strong communication skills and a customer-first mindset, this is a great opportunity to start or grow your career with us.
Key Responsibilities:
Handle customer queries through calls, emails, and chats in a professional manner
Provide accurate information about insurance policies, claims, payments, and renewals
Assist customers with documentation and issue resolution
Record and maintain detailed information of customer interactions using CRM tools
Follow up with customers to ensure their concerns are resolved
Coordinate with internal teams for complex or escalated issues
Meet daily and weekly targets related to service quality and response time
Educate customers about relevant insurance products and services
Deliver high-quality customer experiences at all times
Stay informed about policy updates, product changes, and process improvements
Salary:
?15,000
per month for
Freshers
?20,000
per month for
Experienced
Candidates
Perks and Benefits:
Attractive
joining bonus
for eligible candidates
Performance-based incentives
and monthly rewards
Full
training provided
- no prior insurance experience required
Career growth
opportunities and internal promotions
Supportive team environment and structured work culture
Recognition for top performers
Job Types: Full-time, Permanent, Fresher