Job Description

Job description:

We are looking for a Customer Support Executive for our E - E-Commerce brand with name of All Arabic. The ideal female candidate should have excellent communication skills, a customer-first attitude, and the ability to resolve queries effectively through phone, email, or chat support.

Job Type

: Full-time, Permanent

Work Location:

Zirakpur (Work from office

)

Company Website:

https://allarabic.in/

Key Responsibilities:

Handle customer interactions via phone, email, or chat. Provide accurate information about products, services, or policies. Resolve customer complaints and ensure customer satisfaction. Maintain detailed records of customer interactions. Coordinate with internal teams to resolve queries. Ensure adherence to company policies, scripts, and quality standards.

Required Skills & Qualifications:

Minimum 6 months

of experience in customer service / call center /Tele sales Excellent verbal and written communication skills in English. Strong problem-solving and interpersonal skills. Ability to do multitasking in a fast-paced environment. Should have basic knowledge of computer.

Good to Have:

Experience in chat / email / voice process (as applicable). Prior experience in BPO, eCommerce
Job Types: Full-time, Permanent

Pay: ?13,200.00 - ?17,000.00 per month

Ability to commute/relocate:

Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person