Customer Support Executive B2b

Year    DL, IN, India

Job Description

Job Title:

Customer Support Executive - B2B

Location:

Janakpuri West, Delhi

Salary:

Up to ₹25,000 per month

Job Type:

Full-Time

About Us



We are a growing EdTech company dedicated to transforming the way schools and colleges engage with digital learning solutions. Our mission is to provide innovative products and services that enhance the learning experience and help institutions achieve academic excellence.

Key Responsibilities



Handle queries and provide support to schools and colleges regarding our EdTech solutions. Build and maintain strong professional relationships with clients (schools, colleges, and institutions). Visit schools and colleges as part of marketing and client engagement activities. Assist in onboarding and guiding institutions to use our platform effectively. Collaborate with the sales and marketing team to ensure customer satisfaction and smooth service delivery. Gather feedback from clients and share insights with the internal team for improvement.

Requirements



Freshers with excellent communication skills and a pleasing personality are welcome. Strong interpersonal and problem-solving skills. Comfortable with traveling to schools and colleges for meetings and marketing purposes. Ability to handle multiple queries and provide timely resolutions. Passion for education and technology is a plus.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid time off
Experience:

Customer support: 1 year (Preferred)
Willingness to travel:

75% (Required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4162671
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year