Job Description

Job Title:

Customer Support Executive

:

We are looking for a

Customer Support Executive

with experience in

inbound & outbound calling, lead generation, and customer handling

. The role involves interacting with customers, resolving queries, supporting sales activities, and maintaining customer records.

Job Type:

Full-time

Experience:

Minimum 1 Year

Education:

Graduate

Work Location:

On-site

Key Responsibilities

Handle

inbound and outbound calls

professionally Provide

customer support

, respond to inquiries, and resolve issues Explain

company products and services

clearly to customers Perform

lead generation

,

follow-up calls

, and support conversions Maintain accurate

customer data

,

call logs

, and

CRM records

Achieve

daily calling targets

and

customer satisfaction goals

Escalate unresolved issues to relevant internal teams Coordinate with

sales and support teams

for smooth customer handling Ensure

high-quality communication

and customer experience

Required Skills & Qualifications

Experience as

Customer Support Executive / Telecaller / Call Center Executive

Strong

communication skills

in Hindi & English (regional language preferred) Knowledge of

CRM tools

,

MS Excel

, and

Email handling

Good

customer handling

,

objection handling

, and follow-up skills Target-oriented with ability to handle pressure Positive attitude and problem-solving mindset
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?17,000.00 per month

Work Location: In person