Key Responsibilities
Respond promptly to customer inquiries via phone, email, chat, or social media.
Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering solutions.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Provide feedback to the product and operations teams based on customer insights.
Follow communication procedures, guidelines, and policies.
Escalate unresolved issues to the appropriate internal teams.
Qualification - 12th and above
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
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