Job Description

Company Description

Founded in 2017, Unnatim Payments Private Limited, operating under the brand UnPay, is a fintech platform dedicated to fostering financial inclusion across India. With a commitment to empowering individuals and businesses, UnPay offers cutting-edge products and services to enable seamless financial interactions. The platform prioritizes security, with ISO 27001 certification, PCI DSS compliance, and BCFI membership, catering to the dynamic needs of the financial landscape.

Role Description

This is a full-time on-site role for a Customer Support Executive based in the Kolkata metropolitan area at UnPay. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, delivering exceptional customer service, and providing technical support on-site.

Qualifications

Customer Support and Customer Satisfaction skills. Online Support and Customer Service skills Technical Support skills Experience in a customer-facing role Excellent communication and interpersonal skills Ability to handle multiple inquiries and prioritize tasks Knowledge of fintech industry is a plus Bachelor's degree in a related field
Job Type: Full-time

Pay: ₹9,000.00 - ₹14,000.00 per month

Work Location: In person