Tech Mahindra is looking for freshers and experienced
Multilingual
Customer Support Executives
for a
voice-based process
for a
Home appliance
project. This role is ideal for candidates with
Excellent interpersonal and communication skills
, and a passion for
helping
customers in solving their enquiries on inbound calls/Outbound calls/E-mail.
Key Responsibilities
Handling the calls with good communication skills professionally.
Can speak fluently in Tamil/Malayalam. Language Combination required: (English + Tamil/Malyalam)
Exceptional phone manner
Be a self-starter with attention to detail.
Log in hours (Total hours 10::00 hrs. & Production hours - 9:00 hrs.) to be completed adhering to the break schedules & being punctual.
Shift Hours: 24/7 window for Male employees and a rotational day shift for Females
Always be updated with the Process knowledge & daily updates
Process: Multilingual support for a Home appliance project
Working days after training: 5days with 2 days rotational weekly off.
Location: Tech Mahindra LTD,Ohris Towers,Near Clock tower,Beside Centenary Baptist church,secunderabad,500003
Required Skills & Qualifications
Strong written and verbal communication skills with neutral Indian Accent.
Ability to communicate calmly co-workers.
Proficient in customer service
Active listening and comprehension skills
Ability to build positive relationships
Freshers/Experienced, both are welcome.
Eligibility Criteria
Immediate joiners only
- must be available to join
within a week
.
Candidates
must be located in Hyderabad,Telangana
.
What We Offer
Permanent employment with work from office.
Work with one of the world's leading organisations.
Career growth in global customer support and customer service domains.
Two rounds of interview - HR round, Operations round.
Tamil Language (1.75lpa with 13,063/- in hand)
Malayalam Language (2.2lpa with 16,438/- in hand)
To Apply:
Send your updated resume to
niharika@kriyahconsulting.com
with the subject: "Customer Support Associate - Voice Process (English+Tamil/Malyalam) - Hyderabad".
Job Types: Full-time, Permanent
Pay: ₹180,000.00 - ₹220,000.00 per year
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Work Location: In person
Application Deadline: 10/08/2025
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