Job Description

Location:

Jaipur (On-site)

Experience Required:

Minimum 6 months (B2 / C1 level communication)

Employment Type:

Full-time

CTC:

?29,000 per month

Headcount:

100

:

We are hiring

Customer Support Executives

for the

Walmart Voice Process

. The role involves handling inbound/outbound customer calls and providing timely, accurate support while ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle customer queries via voice calls professionally and efficiently Resolve customer issues related to orders, payments, refunds, and general inquiries Maintain clear and courteous communication with customers Follow company policies and process guidelines Ensure customer satisfaction and proper call documentation Meet quality and productivity targets

Eligibility Criteria:

Minimum

6 months of customer support experience

(Voice process preferred)

Good communication skills

(B2/C1 level English) Ability to handle customer conversations confidently Basic computer knowledge Willingness to work in shifts Immediate joiners preferred

Perks & Benefits:

Competitive salary:

?29,000 CTC

Stable international process (Walmart) Growth opportunities Professional work environment Paid training

Location:

Jaipur (Work from Office)

Job Type: Full-time

Pay: ₹20,000.00 - ₹29,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Jaipur, Rajasthan (302029): Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Location:

Jaipur, Rajasthan (302029) (Required)
Work Location: In person