The role involves handling customer calls related to banking queries and providing accurate resolutions while ensuring excellent customer experience.
Key Responsibilities:
Handle inbound customer calls
Assist customers with account-related queries, transactions, and service requests
Ensure clear, professional communication with customers
Adhere to process guidelines and compliance standards
Maintain call quality, accuracy, and customer satisfaction
Achieve individual performance and quality targets
Eligibility Criteria:
Minimum
6 months of voice process experience
Graduates & Undergraduates
both can apply
Communication assessment through
Versant Test
Basic computer knowledge
Willingness to work in rotational shifts
Whatsapp CV - 9560932363
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?30,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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