Job Description

UK BPO Caller
Location: Mohali.
Shift Timing: UK Shift (Monday-Friday)
Working Days: 5 Days a Week + 2 Alternate Saturdays
About the Role:
We are looking for energetic and confident professionals to join our UK Logistics calling team. The ideal candidate should possess excellent communication skills, a clear and confident voice, and the ability to handle client interactions efficiently in a fast-paced environment.
Key Responsibilities:

• Handle inbound and outbound calls related to UK logistics and operations.

• Communicate effectively with UK clients and partners to ensure smooth coordination.

• Maintain accurate call logs and update shipment details in the system.

• Build and maintain professional relationships with customers through courteous and efficient communication.

• Work collaboratively with internal teams to resolve queries and ensure timely updates.

Requirements

• Excellent verbal communication skills and confident voice clarity.

• Prior experience in voice process or logistics calling will be an added advantage.

• Comfortable working in UK shift timings.

• Strong interpersonal skills and customer-handling ability.

• Immediate joiners preferred.

Benefits

• Dynamic and supportive work culture.

• Opportunity to work in a global logistics domain.

• Attractive salary package with performance incentives.

Skills Required