Job Description

We're hiring Customer Support Executives to handle customer queries in a premium domestic voice process. Strong communication skills in English is a must.

Requirements:

Qualification: Graduation mandatory Experience: Freshers & experienced candidates welcome Skills: Excellent verbal & written communication in English
Job Details:

Shifts: 24/7 Rotational (6 days working, 1 weekly off) Shift Window: Day Shift Interview Process: HR Round ? Ops Round ? Versant ? Client Round Cab Facility: Not available
Roles & Responsibilities:

Handle inbound and outbound customer calls professionally and resolve queries effectively. Provide accurate information about products, services, and policies. Record and update customer interactions in the system. Escalate unresolved issues to the appropriate department when necessary. Ensure a positive customer experience by maintaining empathy, patience, and professionalism. Achieve daily/weekly call handling targets and quality benchmarks. Adhere to process guidelines and company policies at all times.

Whatsapp CV - 9560932363

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Location:

Gurugram, Haryana (Required)
Work Location: In person

Speak with the employer

+91 9560932363